Marc
Is your web site secure?
Order over the phone
Absolutely! We understand it's sometimes easier to talk to a "real person " when placing an order. Call us anytime Monday thru Friday between 9am and 5pm Eastern time. Our number is: 1-800-677-6293.
Payment options
We accept Visa, Mastercard, American Express, or Discover as forms of payment. We do, obtain an authorization on your card at the time of your order for the full amount of your order.
Online order tracking
When you place an order with us, you will receive a link that will allow you to track that order. Once your order ships you will receive another email with tracking information (if available).
Confirmation of orders
After placing an order you will get a confirmation email. If you place an order with us and don't get an confirmation email check your "junk" mail folder - it will probably be in there; otherwise, contact us and we'll get you set up.
Tax
You will only be charged tax if you are a resident of Florida. We are required by law to charge sales tax on orders shipped to Florida addresses, which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to addresses in other states.
Free shipping
Most of our items include FREE SHIPPING! Our Free Shipping policy applies to most addresses within the contiguous 48 states that a major carrier will deliver to. Chairs are packaged with care and are shipped directly to you with a minimal of delay.
Where we ship
Currently we only ship to addresses within the contiguous 48 states of the US. If you live outside the continental United States (ie. Canada, Alaska or Hawaii) please contact us, we can certainly arrange to ship your order there at a standard rate.
Delivery times

UPS Domestic:

USPS:

Method of delivery
The majority of items are shipped via FedEx Ground or UPS, but for larger items we might use specialized freight carriers.
Returns
Warranty info
I warranty all of my chairs for 30 days from delivery that do not function according to the manufacturers specifications. If there is a problem with a chair, the purchaser must first contact Marc's Mobility. At that time I will make the choice of having the chair repaired or shipped back to Marc's Mobility (at my expense) and replaced with another chair. Warranty is void if chair is damaged due to misuse, accident, or if the chair is used in any way that would not be covered under the terms listed in the manufacturers original warranty. If you have any questions about this policy, please contact me during normal business hours.

Our goal is to provide superior customer service and high quality products at bottom line pricing!

At Marc's Mobility, we work hard to provide superior customer service and provide the lowest possible pricing. We believe in bottom line pricing with no hidden charges or fees. We also provide Free Shipping because we want your online experience to be just like you walked into our store and purchased a power wheelchair or scooter. We test and warranty all of our products, so you are fully protected. Don't risk buying a used and abused power wheelchair or scooter that has been refurbished. Nearly all of our used power chairs and scooters are in like new condition, meaning they have very low hours of use. In most cases our price will be 60-70% of the retail price. If you don't find what you are looking for, please give us a call and we will try and locate what you are looking for.

Family Owned Since 1995!

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